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SAM CARPENTER authored
Attempt to fix most broken links / redirect a few references to external documentation into new internal documentation
SAM CARPENTER authoredAttempt to fix most broken links / redirect a few references to external documentation into new internal documentation
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get-help.md 2.07 KiB
Get Help
If you weren't able to answer your question using the documentation in this repository, here are some options that are available to get help.
- Informatica provides documentation on their website. If you're looking for IICS training, please see our training documentation.
- Frequently asked questions are documented in the Informatica KB.
- Informatica Network has a "Communities" section that allows anyone to create public forum posts to illicit help from other IICS users or experts. An Informatica Network account is required to use this feature. The account isn't associated with a NetID and can be deleted at any time.
- UW System has an integration platform community of practice made up of integrators who use IICS. Questions, ideas, practices, and any other form of integration platform content can be shared with the community via their mailing list: ipaas-community-practice@lists.wisconsin.edu
- UW-Madison's Informatica license provides an "Ask an Expert" service, which allows anyone to get on a call with an Informatica expert to discuss design and architectural questions. Please contact integration-platform@doit.wisc.edu to schedule a session.
- Support cases can be created with Informatica for general usage questions enabling new connectors, or operational issues. Refer to this document for more information on creating support cases with Informatica support.
- For all other questions related to UW-Madison's instance of IICS, please contact the DoIT Integration Platform team: integration-platform@doit.wisc.edu