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Commit 65845e44 authored by Charlie Calderon's avatar Charlie Calderon
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Update get-help.md

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If you weren't able to answer your question using the documentation in this repository, here are some options that are available to get help. If you weren't able to answer your question using the documentation in this repository, here are some options that are available to get help.
- Informatica provides documentation on their website. - Informatica provides documentation on their website. If you're looking for IICS training, please see our [training documentation](./docs/training.md).
- [Cloud Data Integration](https://network.informatica.com/onlinehelp/IICS/prod/CDI/en/index.htm) - [Cloud Data Integration](https://network.informatica.com/onlinehelp/IICS/prod/CDI/en/index.htm)
- [Cloud Application Integration ](https://network.informatica.com/onlinehelp/IICS/prod/CAI/en/index.htm) - [Cloud Application Integration ](https://network.informatica.com/onlinehelp/IICS/prod/CAI/en/index.htm)
- Frequently asked questions are [documented in the Informatica KB](https://search.informatica.com/). - Frequently asked questions are [documented in the Informatica KB](https://search.informatica.com/).
- [Informatica Network](https://network.informatica.com/) has a "Communities" section that allows anyone to create public forum posts to illicit help from other IICS users or experts. An Informatica Network account is required to use this feature. The account isn't associated with a NetID and can be deleted at any time. - [Informatica Network](https://network.informatica.com/) has a "Communities" section that allows anyone to create public forum posts to illicit help from other IICS users or experts. An Informatica Network account is required to use this feature. The account isn't associated with a NetID and can be deleted at any time.
- UW-Madison's Informatica license provides an ["Ask an Expert"](https://network.informatica.com/community/informatica-network/blog/2018/09/10/new-feature-announcement-ask-an-expert) service, which allows anyone to get on a call with an Informatica expert to discuss design and architectural questions. Please contact doit-integration-platform@office365.wisc.edu to schedule a session. - UW System has an integration platform community of practice made up of integrators who use IICS. Questions, ideas, practices, and any other form of integration platform content can be shared with the community via their mailing list: [ipaas-community-practice@lists.wisconsin.edu](mailto:ipaas-community-practice@lists.wisconsin.edu)
- Support cases can be created with Informatica for general usage questions or operational issues. Please contact doit-integration-platform@office365.wisc.edu to create a support case. - UW-Madison's Informatica license provides an ["Ask an Expert"](https://network.informatica.com/community/informatica-network/blog/2018/09/10/new-feature-announcement-ask-an-expert) service, which allows anyone to get on a call with an Informatica expert to discuss design and architectural questions. Please contact [doit-integration-platform@office365.wisc.edu](mailto:doit-integration-platform@office365.wisc.edu) to schedule a session.
- For all other questions related to UW-Madison's instance of IICS, please contact the DoIT Integration Platform team: doit-integration-platform@office365.wisc.edu - Support cases can be created with Informatica for general usage questions or operational issues. Please contact [doit-integration-platform@office365.wisc.edu](mailto:doit-integration-platform@office365.wisc.edu) to create a support case.
\ No newline at end of file - For all other questions related to UW-Madison's instance of IICS, please contact the DoIT Integration Platform team: [doit-integration-platform@office365.wisc.edu](mailto:doit-integration-platform@office365.wisc.edu)
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